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If your heat pump is blowing cool air instead of warm air, stuck on AUX heat, driving up utility bills, or not keeping your home comfortable, the issue is usually installation, airflow, or system setup—not just the equipment itself. Tony Kelly HVAC provides heat pump repair and installation HVAC services across North Florida, led by certified technicians who focus on diagnosing the real cause of heat pump problems so comfort and energy use are predictable again.
How we approach heat pump repair and installation:
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A heat pump system handles both heating and air conditioning, making it one of the most versatile cooling systems for North Florida homes. In summer, it removes heat from inside your home. In cooler months, it pulls heat from the outdoor air and brings it indoors—even when outdoor temperatures feel mild.
Because of this design, heat pumps behave differently than gas furnaces or older heating systems. Some sounds, airflow changes, and temperature shifts are completely normal. Others indicate a problem that needs repair.
Most residential systems in this region are air-source heat pumps, which extract heat from the outdoor air even during cooler temperatures. Understanding what’s normal versus what’s not helps protect indoor comfort, energy efficiency, and system lifespan.
This is one of the most common concerns we hear from homeowners. In many cases, the system is entering defrost mode, which is normal and temporary. However, frequent cold air, long run times, or comfort loss can indicate a thermostat issue, defrost malfunction, or airflow problem.
When auxiliary heat turns on too often, energy bills rise quickly. This can happen due to thermostat settings, outdoor temperature changes, or system issues that force electric heat strips to engage more than necessary.
Light frost can be normal. Thick ice buildup, reduced airflow, or repeated shutdowns are not. These situations often point to defrost problems, refrigerant issues, or restricted airflow.
Constant operation can be caused by ductwork leaks, poor airflow, dirty air filters, refrigerant leaks, or a system that wasn’t sized correctly during installation.
When a heat pump isn’t working properly, guessing leads to repeat breakdowns. Our repair services focus on identifying the actual cause of the problem before recommending next steps. In addition to repairs, we provide heat pump maintenance services designed to catch small issues early, reduce breakdowns, and keep systems running efficiently year-round.
Thermostat operation and staging
Blower, capacitor, and compressor performance
Refrigerant levels and potential refrigerant leaks
Air handler condition and airflow balance
Ductwork issues affecting comfort
Electrical components tied to malfunctions and shutdowns
Whether the issue is reduced heating, weak cooling, unusual noises, or inconsistent indoor temperatures, our goal is reliable repairs that restore comfort and prevent repeat service calls. Our repair process is built around thorough troubleshooting, so issues are identified correctly before parts are replaced or systems are upgraded.
Not every heat pump problem requires replacement—but when it does, proper installation matters just as much as the equipment itself.
We help homeowners understand:
A new heat pump should improve comfort, reduce energy use, and operate quietly—not create new problems.
Heat pumps are known for being energy-efficient, but certain conditions can increase utility bills—especially during the short cold snaps common in North Florida.
Factors that impact energy bills include frequent AUX or emergency heat operation, thermostat adjustments that trigger heat strips, restricted airflow or dirty air filters, and older systems operating below high-efficiency standards. We help homeowners understand how their system actually uses energy and what adjustments can improve efficiency without sacrificing comfort.
We also service and install mini-split heat pump systems, which are commonly used in additions, garages, or homes without existing ductwork.
“Where do I start? … he found the issue and it was far from replacing it and took care of it fast and made me the happiest ever. I’ve now hired them for scheduled maintaining and he … makes this company a trustworthy and reliable company. Forever grateful.”
“They always do a great job! Able to come the same day (thankfully), and I appreciate how they even offered to clean up after. Thank you Trey and Steven!”
“From the very first phone call, Tony Kelly was exceptionally professional and ready to help. … Having an HVAC system replaced is a very stressful prospect. … The quality of workmanship was top notch and I highly recommend giving this company a chance to earn your business!”
Heat pump pricing depends on system size, efficiency, installation requirements, and any ductwork or electrical updates. We explain upfront costs, long-term energy use, available rebates, and warranty coverage so homeowners know what to expect before work begins. When ongoing repairs, comfort issues, or rising energy bills become a pattern, heat pump replacement or installing a new heat pump may be the more reliable long-term solution.
North Florida’s climate creates unique challenges, including high humidity, long cooling seasons, short and unpredictable cold snaps, and heavy system use year-round. Heat pump systems must be installed, configured, and maintained with these conditions in mind to maintain indoor comfort and indoor air quality.
If your heat pump isn’t keeping up, your energy bills are climbing, or you’re considering a new installation, Tony Kelly HVAC is here to help.
Call our phone number today – 850-385-3774 – or schedule a service to speak with experienced HVAC technicians who understand heat pump systems and North Florida homes.
Address:
870 Blountstown Hwy. Unit # 9
Tallahassee, FL 32303
Phone: 850-385-3774
License #: CMC1249702
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